1. Manual Approval
All withdrawals are reviewed and approved manually by our team to prevent fraud and protect players.
2. Wallet Balance Requirement
Withdrawals must be funded by cleared wallet balance. Bonus and referral balances follow separate rules — see the Bonus & Promotion Terms.
3. Game Cashout Requests
To move winnings from a third-party game platform back to VegasGameVault, submit a game cashout request from your dashboard. Our team coordinates the transfer manually.
4. Processing Time
Processing time depends on request volume, payment method, and any required checks. Most withdrawals are processed within hours during business hours.
5. Identity Verification
Where risk indicators are present, we may request identity verification before releasing funds. Withdrawals remain on hold until verification is complete.
6. Fraud Prevention & Suspicious Activity
Accounts flagged for suspicious activity are placed under review. Withdrawals will be released after review, adjusted for any confirmed fraud.
7. Account Review Before Payout
New accounts and unusually large first withdrawals may undergo enhanced review. This is a protective measure and applies equally to all players.