1. Supported Payment Methods
Cash App, Chime, Bitcoin (on-chain), Bitcoin Lightning, and USDT (BEP20). Additional methods may be added over time and shown in your dashboard.
2. Confirmation & Crediting
Deposits are credited to your wallet after successful confirmation. On-chain crypto deposits require sufficient network confirmations before being released.
3. No Hidden Fees
We do not charge deposit fees. Network fees (crypto miner fees) or fees imposed by your bank or wallet app are outside our control.
4. Minimum Deposit
Minimum deposit amounts vary by payment method and are displayed at the time you initiate the deposit.
5. Failed Deposits
If a deposit fails, it will not appear on your wallet. Please retry after checking your payment app for any errors. Persistent failures should be reported to support.
6. Pending Deposits
Deposits may show as pending while we verify the transaction. Most are processed quickly; some may take longer due to network or manual review.
7. Manual Review
For risk management, some deposits are subject to manual review. You will be notified if additional information is needed.
8. Fraud Detection
Suspicious deposits may be held pending investigation. Confirmed fraud (stolen cards, chargebacks, identity misuse) will result in immediate account suspension.