Refund Policy

VegasGameVault provides access to digital gaming services. Balances used to fund gameplay are generally not refundable.

Deposits that have been credited to your wallet and used for gameplay are not eligible for refund.

If you accidentally send an incorrect amount or use the wrong method, contact support with proof and we will assist in resolving the issue.

Duplicate deposits caused by a payment app retry are typically refundable after verification.

If a technical failure on our side prevents credit of a completed deposit, we will refund or credit the amount after verification.

All refund requests are reviewed manually. We may request evidence of the transaction and any relevant details.

Refunds are at our reasonable discretion, based on the facts of the case and consistent with these Terms.

Email support@vegasgamevault.com with your account details, transaction reference, and a description of the issue.