Privacy Policy

To operate a secure gaming platform we collect:

• Name and username
• Email address
• Phone number
• Wallet balance and transaction history
• Payment information (method, amount, transaction reference)
• Device information (type, operating system)
• Browser information (user agent, language)
• IP address and approximate location
• Cookies and similar technologies
• Login information (timestamps, session tokens)

• To create, secure, and operate your account.
• To manually create and deliver third-party game accounts on your behalf.
• To process deposits, withdrawals, and rewards.
• To prevent fraud, chargebacks, and multi-accounting.
• To comply with legal obligations.
• To communicate service updates and, with consent, promotions.

Data is stored on secure, access-controlled infrastructure with encryption in transit (TLS) and at rest. Access is restricted to authorized personnel on a need-to-know basis.

• Encrypted database storage and encrypted transport.
• Role-based access control and audit logging.
• Password hashing with industry-standard algorithms.
• Regular security review and monitoring.

We do not sell your personal data. We share limited information only with: payment processors (to complete transactions), third-party gaming platforms (only what's needed to create your game account), infrastructure providers (hosting, email delivery), and authorities where legally compelled.

• Access — request a copy of your data.
• Correction — update inaccurate information.
• Deletion — request removal, subject to legal retention.
• Portability — request an export.
• Objection — object to certain processing.

We keep account and transaction records for as long as your account is active and afterwards for the period required by financial and fraud-prevention obligations. Non-essential data is deleted when no longer needed.

You can request account deletion by emailing support@vegasgamevault.com. We will withdraw remaining wallet balances (after verification) and delete personal data except records we are required to retain by law.

While we implement strong technical and administrative controls, no online service can guarantee absolute security. Please use a strong unique password and enable any security features we offer.

VegasGameVault is not directed at children. We do not knowingly collect data from anyone under 18. If we learn we have collected such data we will delete it promptly.

Your data may be processed in countries other than your own. By using the platform you consent to such transfer, subject to safeguards required by law.

Privacy questions? Email support@vegasgamevault.com or use the Contact page.